I have requirement where we need to configure SAP CRM system wherein previously generated Invoices in CRM for required corrections for wrong billing. Customer was charged incorrectly (higher/lower amount then the original cost of Product/material).
Example:- We are in May 2016, bill that need correction is of January, February, March 2016. Customer was charged $100 for the Product/material but the actual cost was $80 (lower then actual cost) or $120 (higher then actual cost of material).
1) Do we have option to configure like we have the option of Debit Memo Request (DMR) & CMR in SAP SD?
2) What is configuration? What is the process flow?
Thank You
