After creating complaint In CRM PRD System order no is generating without any error, while processing the same complaint no (25348679) in ECC (Transaction code VA03) Message is showing “ SD document 25348679 is not in the database or has been archived”.
Plz find the attached doc for your reference.
This is not for all the users for particular users only showing error, below the error for your refence, while user try to craete follow-up document BSP Error showing.
Suggest plz.
Regards,
JK
