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Error: Business partner xx does not exist as customer, change not possible

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Hi experts,

 

can anybody please help me solving this issue? I found some threads regarding this topic but no one got answered clearly.

 

Whlie trying to add a relationship between a contact Person and customer (with an custom relationship in assignment block "relationships") in CRM we get sometimes the BDoc error "Business partner xx does not exist as customer, change not possible". When I check in ECC I see that both customer and contact Person are available in ECC. I don´t know why this error message occure! The most important thing is that these message occure for contact person, not for customer. So why the System try to change the contact person as customer? Or is this "normal" behavior because a contact person is always part of customer in ECC?

 

 

I checked pide in ECC...Is it correct to have no entry in transaction PIDE (CRM -> ECC)? In ECC -> CRM there are a lot of entries!     

 

 

Please help.

 

Thanks in advance.

 

Best Regards,

Tanja


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