Hi,
In our scenario, contact person should be created in either CRM or ERP.
Either way, the number range should be the same.
I've followed oss note 564538 and able to have the same contact person ID when creating contact person in ERP and replicating to CRM.
However, contact persons created in CRM and replicate to ERP are not having the same ID.
In CRM,
internal grouping - 500000000 - 549999999 - nr = 500000010
external grouping - 550000000 - 599999999
In ERP,
AP (internal) - 500000000 - 599999999 - nr = 550000020
Eg, A new contact person 500000010 is created in CRM, when replicating to ERP, a new contact person ID will always be created with the latest 550000020. It is not as what is stated in the OSS 564538.
While debugging, i've discovered that contact person would be created in CRM would triggered FM PI_BP_PROXY_BAPI_CUSTOMER in ERP and in line 1887 will call FM PI_BP_GET_NEW_CONTACT_NUMBER.
Any idea?
Thanks in advance.
julius