Hi Experts,
When a contact Person's email ID is edited in CRM, it is replicated from CRM to ECC. Also, if it is edited in ECC, then it is replicated to CRM. Both ways replication happens via BDOCs.
When we rescently upgraded the CRM from 2007 to 7.2, we are facing replication problems.
For eg. If in CRM, if Contact Person is opened in BP tcode and if we edit the email ID field which are presnt in General Data, Then the data in the field gets replicated in ECC's contact person data in Communication Details and Home Address both. But if changed the email ID from Relationship data, it doesn't get replicated anywhere.
In ECC if we edit the Contact Person's email ID field it doesn't get replicated in CRM anywhere(which is happening the reverse way). Neither the BDOC is created for the same. But if we edit the email ID from Home Address of Contact Person in ECC, it gets replicated in CRM in both general data as well as Relationship data(which is not happening the reverse way).
I need to check or rather want a solution for the one the above problem.
Below is the table which can give you better understanding.
Analysis in tabular format:
Data flow | CRM to ECC | Replicated | Replicated |
|
| Communication details | Home Address |
Change in | General Data | Yes | Yes |
Change in | Relationship Data | No | No |
Data flow | ECC to CRM | Replicated | Replicated |
|
| General Data | Relationship Data |
Change in | Communication details | No | Yes |
Change in | Home Address | Yes | No |
Please help, waiting for help from you all.
Regards,
Chinmaya Mandavgane.
