Hi,
Currently we are on CRM 7 & tight integration with ECC. Partial ISU functionality activated in ECC.
Middleware settings:
Scenario- 1: All bill customers will be created in legacy system and moved to ECC overnight through IDOC's. Once it reaches to ECC, these customers will be moved to CRM. Here customer flow working fine.
Scenario -2: Few customers will be created in CRM those are usually callers to report an issue or customers from newly build properties. These customers will be created in CRM and move to ECC for further processing. Middleware configuration in this case
Pide: Classification E(Consumer-person), Account group -170 -consumer
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ECC-CRM
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We have created reference business partner to copy the data into newly created customers from CRM to ECC so that customer available in both BP & XD.
Now the issue is customer created in CRM flown to ECC without any issues. Further updates from ECC to CRM also working fine. But once update received from ECC to CRM any further changes from CRM to ECC stopped and getting error 'Account group consumers reserved for consumers'.
Please suggest the solution.
BR,
Shaik
