Hi There,
I am not a CRM / middle ware consultant but rather a support personal from ECC, I am investigating a contact person information missing in ECC and found out it relates to a CRM replication issue and seek some guidance.
In CRM's SMW01 we have some BDOCS of type BUPA_REL in error status with below error message.
| Messages for business partner <customer BP>: | XR | 100 |
| No business partners are assigned to contact person 0000000000 | XR | 7 |
Our CRM's customer BP = ECC's customer master's #.
When investigated I found out.
Contact Person BP is related to 6 customer BPs.
In CRM's CRMM_BUT_CONTNO we have 6 entries with all 6 corresponding contact person numbers.
In ECC we have 6 contact persons linked to all 6 customers in KNVK but only 2 entries exist in table CRMPARNR.
on search I found the note 703322 to fix variances between the 2 tables CRMM_BUT_CONTNO & CRMPARNR but when I test & debug this I found its crating missing entries into CRMM_BUT_CONTNO and then only into CRMPARNR but we have CRMM_BUT_CONTNO all good its only CRMPARNR the problematic.
In all such references issues most people refer note 703322 and In some similar posts of this issue people responded to develop a custom report to fix this as there is no other option.
Can some one advise how to approach this, unfortunately we don't have a CRM technical resource available.
Do let me know if you need more info on this, by the way we are on CRM 7.0.
Thanks,
Sai